News & Notices

Effective date of information, unless otherwise noted: March 20, 2020

25rd March,2020

Due to the spread of Covid-19 and the shelter in place and other restrictions announced in these cities, CKGS Washington DC, CKGS New York, CKGS Houston, CKGS Chicago, CKGS Atlanta, and CKGS San Francisco will remain closed until further notice.

Applicants are requested not to send any OCI, Indian Passport and Renunciation applications until further notice.

24rd March,2020

Embassy of India

Washington DC



In light of existing advisories associated with the coronavirus and movement restrictions in several States, the Embassy of India has taken the following decisions with immediate effect: -

  1. OCI applications will not be accepted, including by postal mail, until further notice.
  2. Passport applications will not be accepted, including by postal mail, until further notice. However, applicants requiring passports on emergency basis may kindly send an email to –
    Washington DC -
    New York -
    Chicago -
    Atlanta -
    Houston -
    explaining their emergency situation. Once the request has been approved, the applicant will be informed to complete the application process and send the papers by postal mail to CKGS for further processing.
  3. Miscellaneous consular services shall continue to be accepted only by postal mail until further notice. Applicants should factor in that it may take longer and there could be delays in providing miscellaneous services due to the current situation.

23rd March,2020

Due to the ongoing COVID19 pandemic, our call center is not operational till further notice. In case of any urgent assistance required, please write to us at Alternatively you can also send across your queries through our feedback page - and specify your jurisdiction along with the web reference number (if applicable).

23rd March,2020

CHICAGO - Due to the outbreak of COVID 19, all the applicants applying under Tatkal should apply via post. Walk-in applications will not be accepted.

20th March,2020

Due to the recent ‘Shelter-in-place’ order passed by the New York Mayor, there would be a delay at the CKGS end to process and submit the Indian Passport applications.
  • Applicants are requested NOT to visit CKGS application center for over-the-counter services.
  • Applicants are requested NOT to call CKGS center due to the delay in processing the applications.

17th March,2020

CKGS, San Francisco office will remain closed from March 17, 2020, to May 3, 2020, or until it is extended, due to the recent advisory is passed by the San Francisco Mayor requesting city residents to stay in their home as the ‘Shelter-In-Place’ order is issued.

Applicants are requested to wait for the advisory to be withdrawn post which you may mail/courier the application to the CKGS, San Francisco application center.

Please continue to monitor CKGS website for the further update –

The essential services applicants may send their requests to

Embassy of India Washington DC

24/7 Helpline

For queries/clarifications regarding the recent travel advisory issued by the Government of India for travel to India in view of the spread of coronavirus

  1. For applicants residing in Bermuda, Delaware, District of Columbia, Kentucky, Maryland, North Carolina, Virginia and West Virginia, please send details at, Tel: 202-213-1364 and 202-262-0375;
  2. For applicants residing in Alabama, Florida, Georgia, Mississippi, Puerto Rico, South Carolina, Tennessee and Virgin Islands, please send details at, Tel: 404-910-7919 and 404-924-9876
  3. For applicant residing in Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, North Dakota, South Dakota and Wisconsin, please send an email at, Tel: 312-687-3642 and 312-468- 3276,
  4. For applicants residing in Arkansas, Kansas, Louisiana, Oklahoma, Texas, New Mexico, Colorado and Nebraska, please send an email at, Tel: 713-626-2149
  5. For applicants residing in Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont, please send an email at, Tel: 212-774-0607/347-721-9243;
  6. For applicant residing in Alaska, Arizona, California, Guam, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington and Wyoming, please send an email at, Tel: 415 483 6629

Update on COVID-19 : Revised travel advisory

Ministry of Health and Family Welfare

High level Group of Ministers reviews current status, and actions for prevention and management of COVID-19

Advisory on Travel to India

Posted On: 11 MAR 2020 10:18PM by PIB Delhi

In view of the rapid spread of coronavirus, the Government of India has issued the following instructions:

  1. All existing visas, except diplomatic, official, UN / International Organizations, employment and project visas, stand suspended till 15 April 2020. This will come into effect from 1200 GMT (0800 EST) on 13 March 2020 at the port of departure.
  2. Visa free travel facility granted to OCI card holders is kept in abeyance till 15 April 2020. This will come into effect from 1200 GMT (0800 EST) on 13 March 2020 at the port of departure.
  3. Any foreign national who might need to travel to India for compelling reasons may contact the nearest Indian Mission / Consulate.
  4. All incoming travelers, including Indian nationals, arriving from or having visited China, Italy, Iran, Republic of Korea, France, Spain and Germany after 15 February 2020 shall be quarantined for a minimum period of 14 days. This will come into effect from 1200 GMT (0800 EST) on 13 March 2020 at the port of departure.
  5. All incoming travelers, including Indian nationals, would be subject to medical screening and can be quarantined for a minimum of 14 days on their arrival in India.
  6. International traffic through land borders will be restricted to designated check posts with robust screening facilities. Ministry of Home Affairs will separately notify these check posts.


FedEx Service Alerts

Thursday, September 19, 2019

Flooding in South-eastern Texas

Flooding is causing hazardous conditions in South-eastern Texas. Although contingency plans are in place, some service delays and disruptions are anticipated for inbound and outbound shipments in South-eastern Texas.

Continue to check the status of your shipments on or go to for updates to FedEx Service Alerts.

CKGS Passport Application Center Weather Report

Thursday, September 19, 2019

CKGS Passport Application Center will be closing today at 2:00pm due to bad weather.

Wednesday, June 26, 2019

Message from Embassy of India on account of Passport Seva Diwas

Indian Consular Services Camp, Washington D.C

Thursday, June 20, 2019


The Hindu Society of North Carolina (HSNC) Main Hall 309 Aviation Parkway,

Morrisville, NC 27560

Saturday, July 27th 2019

8.00 AM TO 4.00 PM

For Passport
Click here

Important Notice from Consulate/Embassy:

Consular Services facilitation Camps

It is hereby clarified to the Indian Community/Visa applicants that M/s Cox & Kings Global Services (CKGS) is the sole agency to whom work relating to Indian Passports/Visas and OCIs has been outsourced. M/s CKGS arranges regular Consular Camps with explicit authorization of the Consulate to provide efficient services to applicants.

It is hereby reiterated that only M/s CKGS has the mandate/authority to run such Camps/Fairs/Facilitation camps. Applicants for Indian Consular Services are advised to only utilize such authorized/approved Consular Camps for obtaining Consular Services. They may approach the Consulate/Embassy for any clarification/information on any such Camp/Fair being organized for Consular Services. Click here to view the notice from Indian Consulate, New York.

UPS Service Alerts

Severe Weather in Northeastern US Causing Service Delays

A Service Update showing ZIP codes where UPS services are affected is posted on®. Additional areas may be affected by severe weather, so check throughout the day for updates. Service delays and shipment progress are displayed in UPS tracking and visibility tools including, Quantum View and UPS My Choice.

More Information
  • When severe weather impacts UPS operations, we balance our priorities of customer service and safety, both for our employees and the public, and make every effort to deliver to all areas as conditions safely permit
  • Customers can sign up to receive proactive UPS Brown Bulletin service updates by email
  • The UPS Service Guarantee does not apply to shipments that are delayed due to events, such as bad weather, that are beyond UPS control; see the Tariff/Terms and Conditions of Service for details
Customers should log in to My LTL Freight or call UPS Freight Customer Service at 1-800-333-7400 for information regarding UPS Freight shipments.


A Message from the External Affairs Minister on the occasion of the Fourth Passport Seva Divas being held on 24th June 2016.
Please click here to view the message.


1. Indian citizens living in India and abroad are advised to apply for urgent re-issuance of their passports in the following cases:-

The International Civil Aviation Organisation (ICAO) has set a deadline of the 24th November, 2015 for globally phasing out of all non-Machine Readable Passports (MRPs). From the 25th November, 2015 onwards, foreign Governments may deny Visa or entry to any person travelling on a non-Machine Readable Passport.

The Government of India has been issuing Machine Readable Passports since 2001. The Passports, however, issued before 2001 and particularly those issued during mid 1990s with a validity of 20 years will fall in the category of non-MRPs. All handwritten passports with pasted photographs are also considered non-MRPs.
By the end of November 2014, it is estimated that there are approximately 2.86 lakh handwritten passports in circulation. Approximately 6 crore Indian hold valid passports.
Indian citizens residing in India and abroad and holding such passports with validity beyond the 24th November, 2015 are advised to apply for re-issue of their passports well before the deadline in order to avoid any inconvenience in obtaining valid visa or international travel.

Many international travellers may not realise that having an unexpired passport is sometimes not enough to obtain Visas or to enter certain foreign countries. Indian citizens travelling on Passports which may expire in less than six months should renew their passports before any upcoming international travel. It is especially important to check the passports needs of any minor who may be accompanying their parents as passports for minors have a shorter validity period (5 years) than passports for adults (10 years). The universal practice in vogue now is; "Once your passport crosses the nine-year mark, it is time to get new passport".

Some countries do not accept passports which may have fewer than two pages remaining. Please check your passport to ensure that you have enough visa pages. There is no provision of additional booklets/pages and you will be required to apply reissuance of passport following standard procedures. Frequent travellers may opt for Jumbo Passport containing 60 pages.

2. All Passport Issuing Authorities have instituted a simple and fast-track procedure for renewal of passports. For more details related to passport services, website - - or the National Call Centre (1800-258-1800 - Toll Free) may be accessed. Indian citizens living abroad should visit the website of respective Indian Mission/Post.


Indian nationals traveling and / or residing in the United States are advised to be mindful of the laws of the United States, including those relating to treatment of young children. There have been cases brought to the attention of the Embassy from time to time, when children of Indian nationals have been taken into the custody of United States authorities (Children / Family Services) on reported grounds of negligence / maltreatment of those children by parent(s).

Effective date of information, unless otherwise noted: March 20, 2020