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  • Passport Services Guide
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  • Applying from Passport CAMP
  • Q.1.
    How do I apply for a passport in the new system?
  • Q.2.
    Applicant inquiring about status of Passport
  • Q.3.
    Applicant inquiring about the status on the Pending documents.
  • Q.4.
    How to retrieve complete/partial application on the CKGS website?
  • Q.5.
    How to retrieve complete/partial application on the Government website?
  • Q.6.
    How to generate Payment receipt?
  • Q.7.
    How to generate Shipping label?
  • Q.8.
    How to apply for Refund?
  • Q.9.
    How to check status of Refund?
  • Q.10.
    What are the various passport services and which forms have to be filled?
  • Q.11.
    What types of passport booklets are available?
  • Q.12.
    What types of photographs are required for Passport?
    The photo specifications are as follows:
    The passport sized photo(s) which are glued to your application as well as any additional loose photos sent with application, must follow the strict guidelines mentioned below. If the photos submitted with your application does not meet these requirements, your application will remain on hold and will not be processed until acceptable photos are sent to the CKGS application center. An email will be sent to you requesting additional photographs, if necessary.
    • Photo must be professional grade, a photo printed from a home/personal printer will be rejected
    • The size of the photograph should be 51mm x 51mm (2 inches by 2 inches)
    • Your recent colored passport size photograph should be pasted in the box meant for affixing the photograph
    • The photo must have adequate brightness and contrast
    • Close of head and top of shoulder so that face takes up 70 – 80% of the photograph
    • Ears should be visible
    • Eyes should be open and clearly visible (No hair across the eyes)
    • Skin tone should be natural. It should not be too dark or too light
    • Head coverings, hair or facial ornaments should not obscure the face
    • The photograph must be taken in a colored attire, for example, a medium blue shirt etc.
    • The attire should not be patterned / textured or pure white.
    • Should not have ‘Red eye’
    • Should not have reflection of the flash
    • Face should be directly facing the camera (Portrait style)
    • The background should be of white color
    • Photograph should not be older than 6 months
    • In case of minor, no uniform
    • If wearing prescription glasses then make sure that the frames do not cover any part of the eyes.
    • Photograph should be without any distracting objects. For example: No chair at the background, toys or other people to be visible
    • Photo must not be stapled
    • Photo must be scratch free

    To view sample photos, please click here.

  • Q.13.
    How can I get the documents notarized?
  • Q.14.
    The photo printed on my passport is not very clear. Can I get it reprinted?
  • Q.15.
    In Washington DC jurisdiction, are the passports issued with a ghost image printed on it?
  • Q.16.
    In Atlanta jurisdiction, are the passports issued with a ghost image printed on it?
  • Q.17.
    In New York jurisdiction, are the passports issued with a ghost image printed on it?
  • Q.18.
    In Chicago jurisdiction, are the passports issued with a ghost image printed on it?
  • Q.19.
    In San Francisco jurisdiction, are the passports issued with a ghost image printed on it?
  • Q.20.
    In Houston jurisdiction, are the passports issued with a ghost image printed on it?
  • Q.21.
    Is the passport issued with a ghost image printed on it?
  • Q.22.
    I do not have a valid Legal Status in USA. Can I apply for a Passport?
  • Q.23.
    I have been issued a category (C)(8)EAD (Employment Authorization Document to work in the US. Can I apply for an Indian Passport?
  • Q.24.
    I have been issued a category (C)(9) EAD (Employment Authorization Document) to work in the US. Can I apply for an Indian Passport?
  • Q.25.
    What are the Common Mistakes to avoid in the Online NRI Passport Application form on the Government of India Website?
If you are an existing applicant and wish to contact CKGS by email, phone or Track & Trace, please keep your Web Reference Number, Passport Number and Date of Birth handy. CKGS will not be able to assist you without verification of this information.
  • Call :(213) 213-5019
  • Centers :CKGS Application Centers
  • Contact / Feedback / Complaints
  • Contact Center Hours of Operations: 9.00 AM to 10.00 PM EST
  • (Contact Center operates from Monday to Friday except Holidays)
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