IMPORTANT NOTE: Due to the ongoing COVID19 pandemic, our call center is not operational till further notice. In case of any urgent assistance required, please write to us at Alternatively you can also send across your queries through our feedback page - and specify your jurisdiction along with the web reference number (if applicable).

India Passport Application Center, New York



Hours of Operations
India Passport Application Center operates from Monday to Friday (except Holidays)

  • Submission by appointments 09:00 - 15:30
  • Submission by without appointment 09:00 - 11.00
  • Tatkal Application Submission 09:00 - 15:30
  • Document collection 15:30 - 17:30
  • Submission of Additional Documents by walk-in 09:00 – 15:30


Applicants should note that the New York center shall only open at 9 AM. Applicants will not be allowed inside the building or in the building lobby prior to 9 AM. Applicants are requested not to arrive at our application center prior to 9 AM as this is causing a lot of inconvenience to other tenants in the building.

India Passport Application Center Address and Location Map

The New York IPAC is located on 37th Street between 8th and 9th Avenue. We are conveniently located just 4 blocks off of the Penn Station train station on 34th Street and 8th Avenue.

New York
India Passport Application Center
Cox and Kings Global Services (Passport Section)
235 West 23rd Street,
Level 2,
New York, NY 10011, USA

Important note:
  • Please check the status of your application online before visiting the passport application center to collect your documents during the document collection hours.
  • Only you or your immediate family member (Spouse/Parents/Siblings/Children (above 18 years of age) of the applicant) can collect the document on your behalf.

Include States: Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Vermont.



Call Center Helpdesk
Call center operates from Monday to Friday - 9:00 AM to 10:00 PM EST (except holidays)

Sr. No.
Call Center Services Contact Details What to expect ?
1 Email For General queries, Application Status Check, Feedback & Complaints
Applicants are requested to provide the below details while writing to us:
  1. Tracking ID
  2. Current Indian Passport Number
  3. Full name of the applicant
  4. Mobile number
2 Phone (888) 585-5431 General queries

Information for Customers with Disabilities

  • The entrance is clear and unobstructed.
  • A friend / relative can accompany customers with disabilities throughout the application process.
  • There are clear, easy to read signs in English.
  • The building is very well lit inside.

Parking Facility

There are several private for pay parking facilities in the area such as one on 36th Street and 9th Avenue, one at One Penn Plaza, and 35 W 33rd Street for a fee.


Notary Information

To assist you, we have provided a list of Notaries near the CKGS Application Center.

Please note that these are just suggestions and that CKGS has no affiliation and takes no responsibility of the services provided:

Notary Company Name Address Phone Number Map
Notary Public Central Notary Public Central, 401 7th Avenue, New York, NY 10001 (516) 797-0022
The UPS Store 1 Pennsylvania Plaza, New York, NY 10119 (212) 290-8009

Translation & Apostille Services

Company Name Address Phone Number Map
Translation & Apostille Services 244 5th Ave g259, New York, NY 10001 (917) 837-9943