IMPORTANT NOTE: Due to the ongoing COVID19 pandemic, our call center is not operational till further notice. In case of any urgent assistance required, please write to us at passportusa@ckgs.com Alternatively you can also send across your queries through our feedback page - https://passport.in.ckgs.us/feedback/ and specify your jurisdiction along with the web reference number (if applicable).
PASSPORT
Service was excellent, with courteous and helpful representatives.
5 star service for tatkal passport. The office staff are courteous and helpful. Positive experience.
I got my passport renewed here. Process is very stream lined and responses to queries are quick. Website is self explanatory. They have a nice tracking system of the status.
Thank you for extraordinary service. I applied for my passport renewal and my daughter’s renewal. It was extremely easy to do the process. I was getting real time update and very prompt process. It’s really a fantastic process and I totally appreciate well.
My passport service was quick and efficient. CKGS staff is amazing.
Great work!
Process is smooth, clear and does not hang up.
NY office is great place. Staff is so helpful & knowledgeable.
Service was too fast, we have no even stayed in the service counter for even 5 minutes, our job was done in 3 minutes and we eventually got our receipt.
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CKGS contract with the Government of India has ended on October 31st, 2020.
CKGS website was stopped for the new applicants to fill out any new application, w.e.f. October 14th, 2020 at 5pm EST.
Incomplete applications was returned to the applicants on Oct 19th 2020.
- Processed documents without a return shipping label or the return shipping payment was returned to the Indian Mission/post on October 19th, 2020 morning.
- Original applications/documents without a return shipping label or the return shipping payment was returned to the Indian Mission/Post on October 19th, 2020 morning.
- CKGS is not accepting any new application therefore applicant are requested to apply through the new service provider.
An applicant can apply for the Indian passport, OCI, GEP, & RENUNCIATION through new service provider with effect from November 2, 2020.
Excellent Customer Service - who guided me in processing my Tatkal Passport. Great job Cox and Kings, SFO.