IMPORTANT NOTE: Due to the ongoing COVID19 pandemic, our call center is not operational till further notice. In case of any urgent assistance required, please write to us at passportusa@ckgs.com Alternatively you can also send across your queries through our feedback page - https://passport.in.ckgs.us/feedback/ and specify your jurisdiction along with the web reference number (if applicable).

IMPORTANT NOTICE:

CKGS contract with the Government of India is ending on October 31st, 2020. Thus, applicants only with the compelling reason are requested to contact the Indian Mission/post directly to apply for the Indian Passport, OCI, Renunciation, and Indian Visa.

CKGS website will not allow applicants to fill out any new application, w.e.f. October 14th, 2020 at 5pm EST.

Incomplete applications currently waiting for the missing documents shall be returned to the applicant on October 16th, 2020, evening using their shipping payment or a prepaid envelope if the requested documents are not received on or before October 16th, 2020.

  • Processed documents without a return shipping label or the return shipping payment shall be submitted to the Indian Mission/post on October 19th, 2020 morning.
  • Applications/documents without a return shipping label or the return shipping payment shall be submitted to the Indian Mission/Post on October 19th, 2020 morning.
  • New Postal applications will not be accepted by CKGS, w.e.f. October 19th, 2020. Applications/Mission documents received on or before October 16th, 2020, shall be accepted and processed by CKGS.

The applicant, with a compelling reason only, would need to contact the Indian Mission/Posts for further information.

The applicant will be able to track their application status on the CKGS website, which is already under process at CKGS or Indian Embassy/Consulate even after October 31st, 2020.

Refund related queries can be send to refunds.usa@ckgs.com.

Providing any false/misleading statement or any fraudulent documents for various Consular Services shall render applicant liable for appropriate legal action.

There would be delays at CKGS end to process the applications received through post/courier due to the constraint. Applicant is requested to wait for atleast 72 working hour to check the application status on the CKGS website. Please be informed that NO WALK-IN would be allowed until further notice.

Applicants falling under the San Francisco, Chicago, Atlanta, Houston, Washington DC and New York jurisdictions please note that CKGS re-opened its online application portal for Indian Passport service. Please note that applications of only those applicants falling under their respective Consular Jurisdictions would be accepted. Any applications from outside jurisdiction will be returned to the applicant.

Embassy of India
Washington DC
….
PRESS RELEASE

In light of existing advisories associated with the coronavirus and movement restrictions in several States, the Embassy of India has taken the following decisions with immediate effect:-

  1. Miscellaneous consular services shall continue to be accepted only by postal mail until further notice. Applicants should factor in that it may take longer and there could be delays in providing miscellaneous services due to the current situation.

Due to the ongoing COVID19 pandemic, our call center is not operational till further notice. In case of any urgent assistance required, please write to us at passportusa@ckgs.com.
Alternatively you can also send across your queries through our feedback page - https://passport.in.ckgs.us/feedback/ and specify your jurisdiction along with the web reference number (if applicable).

Due to technical issue with the online merchant services, there is a temporary stop on all online and credit card payment services.

Applicants are requested to submit Money order or Cashier's check until further notice.

Please DO NOT call the contact center as we will not have any additional information about the timelines. Kindly refer to https://passport.in.ckgs.us/ for latest updates.

Please note: All applicants who have paid on the CKGS website online and do not want to send the application can cancel their application by clicking on the link below. https://passport.in.ckgs.us/payment/refund-claim
You can raise your refund request on our feedback page after you cancel your application - https://passport.in.ckgs.us/feedback/.

Welcome to CKGS Indian Passport Application Center

We are happy to announce that CKGS is the only authorized Service Provider for the Embassy of India and its Consulates across the USA for the Indian Passport Services with effect from May 7, 2016.

Applicants based on their jurisdiction can submit their applications to the 6 CKGS Indian Passport Application Centers at Washington DC, New York, Chicago, Houston, San Francisco and Atlanta.


Passport Application Guide

It is very important that you apply on the CKGS website and follow the due process. Do not go directly to the Government of India Online NRI Passport website.

For USA applicants, the CKGS website has been customized so that the website, documents, forms and letters requirements are as per the requirements of Embassy / Consulates of India in USA.

The rules on our website will identify your passport category, type, fees, document checklist, payments, track your application and FAQS to  help avoid errors. Further to assist you, many forms and letters that have repetitive information will get auto populated and you only have to fill in the missing fields.

You will be directed from the CKGS website at the appropriate step to the Government of India Passport website to fill your online NRI passport application form.

PASSPORT

Excellent Customer Service - who guided me in processing my Tatkal Passport. Great job Cox and Kings, SFO.

Kristie D.

Service was excellent, with courteous and helpful representatives.

Maurali

5 star service for tatkal passport. The office staff are courteous and helpful. Positive experience.

Dhananjay K.

I got my passport renewed here. Process is very stream lined and responses to queries are quick. Website is self explanatory. They have a nice tracking system of the status.

C.B. Arangi

Thank you for extraordinary service. I applied for my passport renewal and my daughter’s renewal. It was extremely easy to do the process. I was getting real time update and very prompt process. It’s really a fantastic process and I totally appreciate well.

E. Narasimhan

My passport service was quick and efficient. CKGS staff is amazing.

Krupaben

Great work!

P. Sharma

Process is smooth, clear and does not hang up.

A. Desai

NY office is great place. Staff is so helpful & knowledgeable.

V. Sameer

Service was too fast, we have no even stayed in the service counter for even 5 minutes, our job was done in 3 minutes and we eventually got our receipt.

Senthil
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Questions regarding Applications submitted to BLS International.

Applicants are advised to ensure that their postal applications reach CKGS IPAC ONLY ON OR AFTER 9th May 2016 (Monday).

CKGS will NOT be able to answer any questions regarding applications submitted to BLS International Application Centre.

  • Please do not send BLS applications to us, as we will not be able to process them.
  • Please do not send or redirect applications addressed for BLS to CKGS.
  • Please do not send us the same documents that you enclosed when you were applying through BLS.
  • We will not be able to process these applications out of our system as all applications have to be tracked and audited in CKGS system as per the instructions of the Embassy and Consulates of India in USA.
  • All applicants have to re-apply only through CKGS website.
For further information / clarification on applications at BLS International, applicants may send an email to the following email addresses (as per your jurisdiction) with the subject head ‘Transition’.
Jurisdiction Email
Washington consular@indiagov.org
New York helpline@indiacgny.org
Atlanta cons.atlanta@mea.gov.in
Jurisdiction Email
Chicago pic@indianconsulate.com
Houston passportcgihouston@swbell.net
San Francisco sfvicecon@cgisf.org
News & Notices Read More

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