IMPORTANT NOTE: Due to the ongoing COVID19 pandemic, our call center is not operational till further notice. In case of any urgent assistance required, please write to us at passportusa@ckgs.com Alternatively you can also send across your queries through our feedback page - https://passport.in.ckgs.us/feedback/ and specify your jurisdiction along with the web reference number (if applicable).


PASSPORT

Excellent Customer Service - who guided me in processing my Tatkal Passport. Great job Cox and Kings, SFO.

Kristie D.

Service was excellent, with courteous and helpful representatives.

Maurali

5 star service for tatkal passport. The office staff are courteous and helpful. Positive experience.

Dhananjay K.

I got my passport renewed here. Process is very stream lined and responses to queries are quick. Website is self explanatory. They have a nice tracking system of the status.

C.B. Arangi

Thank you for extraordinary service. I applied for my passport renewal and my daughter’s renewal. It was extremely easy to do the process. I was getting real time update and very prompt process. It’s really a fantastic process and I totally appreciate well.

E. Narasimhan

My passport service was quick and efficient. CKGS staff is amazing.

Krupaben

Great work!

P. Sharma

Process is smooth, clear and does not hang up.

A. Desai

NY office is great place. Staff is so helpful & knowledgeable.

V. Sameer

Service was too fast, we have no even stayed in the service counter for even 5 minutes, our job was done in 3 minutes and we eventually got our receipt.

Senthil
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Questions regarding Applications submitted to BLS International.

Applicants are advised to ensure that their postal applications reach CKGS IPAC ONLY ON OR AFTER 9th May 2016 (Monday).

CKGS will NOT be able to answer any questions regarding applications submitted to BLS International Application Centre.

  • Please do not send BLS applications to us, as we will not be able to process them.
  • Please do not send or redirect applications addressed for BLS to CKGS.
  • Please do not send us the same documents that you enclosed when you were applying through BLS.
  • We will not be able to process these applications out of our system as all applications have to be tracked and audited in CKGS system as per the instructions of the Embassy and Consulates of India in USA.
  • All applicants have to re-apply only through CKGS website.
For further information / clarification on applications at BLS International, applicants may send an email to the following email addresses (as per your jurisdiction) with the subject head ‘Transition’.
Jurisdiction Email
Washington consular@indiagov.org
New York helpline@indiacgny.org
Atlanta cons.atlanta@mea.gov.in
Jurisdiction Email
Chicago pic@indianconsulate.com
Houston passportcgihouston@swbell.net
San Francisco sfvicecon@cgisf.org
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